Terms of Sale
These are the terms and conditions on which we supply our services to you when you make a purchase from our online shop. We may revise these Terms at any time by amending this page.
Our contract with you
Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. If we are unable to accept your order for whatever reason, we will email you to tell you, and will not charge you for the order.
Our online store offers a variety of Vespucci Signature Adventure packs. When you order a pack, you will receive:
* A customised OS map
* A digital OS map link
* An information guide
We review our prices regularly, and they are subject to change.
Providing the services
When we accept your order, we will email you with all the information that you need in order to book your walk, cycle ride or mini adventure.
The costs of delivery will be as displayed to you on our website. We will deliver your order to you via [Royal Mail Special Delivery] as soon as reasonably possible and in any event within 5 working days after the day on which we accept your order.
If our supply of the order is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
You have legal rights if we deliver your order late. If we miss the delivery deadline for any goods then you may treat the contract as at an end straight away if any of the following apply:
(a) we have refused to deliver the order;
(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
(c) you told us before we accepted your order that delivery within the delivery deadline was essential.
If you do not wish to treat the contract as at an end straight away, or do not have the right to do so, you can give us a new deadline for delivery, which must be reasonable, and you can treat the contract as at an end if we do not meet the new deadline.
Your order will be your responsibility from the time we deliver your order to the address you gave us. You own the order once we have received payment in full.
We may have to suspend the supply of a product or service to:
(a) deal with technical problems or make minor technical changes;
(b) update the product to reflect changes in relevant laws and regulatory requirements; or
(c) make changes as requested by you or notified by us to you.
Your rights to end the contract
You can always end your contract with us. Your rights when you end the contract will depend on your order, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
(a) if what you have bought is faulty or misdescribed you may have a legal right to end the contract;
(b) if you want to end the contract because of something we have done or have told you we are going to do; or
(c) if you have just changed your mind about the order, you may be able to get a refund if you are within the cooling-off period, but this may be subject to conditions and deductions and you will have to pay the costs of return of your order.
For Vespucci Signature Adventures information packs bought online, you have a legal right to change your mind within 14 days of receiving your order and receive a refund. However your order must be un-opened and in all its original packaging.
Our responsibility for loss and damage suffered by you
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. You acknowledge that whilst we may introduce you to selected third parties any decision as to whether to enter into an agreement with such third party is your decision alone and we will not be a party to such agreement or have any liability to you arising from such agreement.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.
We make no representation, warranty or guarantee that any or all of the information contained within the Vespucci Signature Adventure packs is complete, accurate or up-to-date. You acknowledge and agree that any walks, cycle rides or activities you undertake in relation to your order is entirely at your own risk.
Other important terms
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your order.
If a court finds part of these terms illegal, the rest will continue in force. Each term operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining terms will remain in full force and effect.
These terms are governed by English law and legal proceedings can only be brought in the English courts.